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- ABOUT MOVINCOOL
Welcome to the MovinCool Customer Support Center. Our promise to you includes reliable, easy-to-use products, responsive and caring customer service.
Not only does MovinCool pride ourselves on meeting all of your portable air conditioning and dehumidification needs, but we also strive to provide the best customer service possible. Feel free to contact us with any questions or concerns you might have about application, purchase or rental of portable air conditioner units. You can reach us by phone or email.
Q: What is MovinCool?
A: MovinCool is a self-contained, "air cooled" portable air conditioner on wheels.
Q: What is an "air cooled" air conditioner?
A: Air cooled refers to a compressor-based refrigerant system that uses air to exchange heat, similar to a car or typical household air conditioner. With this type of system the air is dehumidified as it is cooled.
Q: How does it work?
A: Roll it into position, plug it in, and turn it on. NOTE: If you are in an enclosed room, you will need to exhaust the warm air from the top of the unit out of the room. The drop ceiling space in a typical office will usually satisfy this requirement.
Q: Can you always duct the exhaust air into the drop ceiling?
A: No. You may need to remove MovinCool's exhaust air in some other manner. Contact us or your local dealer for more information.
Q: How many square feet does it cool?
A: As a rule of thumb, 400 square feet per 12,000 BTUs (12,000 BTUs equals one ton of air conditioning). However, you must account for other factors which will affect the total heat load. Contact us or your local dealer for more information.
Q: How much temperature drop do you get?
A: An average of 15° to 25° F, from ambient temperature, depending on model and level of humidity, e.g. low humidity = high temperature drop, high humidity = low temperature drop.
Q: What size do they come in?
A: We have eleven sizes available:
Q: What type of power do I need?
A: PC7, Classic 10,Office Pro 12, Classic Plus 14, Office Pro 18 (115 volt-standard household current)
Office Pro 24, Office Pro 36, Office Pro 60, Classic 18, Classic Plus 26 (208/230 volt single phase)
Classic 40 (220 volt three phase)
Classic 60, Office Pro 63 (460 volt three phase)
Q: What is the water tank for?
A: Condensation removal. MovinCool collects condensation in the 5 gallon tank at the base of each unit (not applicable to Classic 40, Classic 60 and Office Pro 60). You can eliminate the need to empty the tank by installing our condensation pump.
Q: Do they come with a condensation pump?
A: Yes, condensate pump is included with the Office Pro 60 Portable Air Conditioner. For all other units, they are sold separately.
Q: Do they come with a thermostat?
A: All models are available with a thermostat with the exception of the Classic 40 Portable Air Conditionerand the Classic 60 Portable Air Conditioner.
Q: What type of compressor do they use?
A: Three design types are utilized: scroll, rotary and reciprocal. (See Specifications)
Q: Is there a warranty?
A: One year on the entire unit, three years on the compressor * (parts and labor). An additional one year warranty is available at no extra charge. See the product registration page for details. * Does not apply to PC7 model.

Select a category of download. You will need to be logged in to see the available download files.
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Product Brochures Catalog and sales sheets for MovinCool product line |
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Operation Manuals Operation manuals for each Office Pro, Classic Plus and Classic series model |
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Spare Parts Catalogs Spare parts catalogs for each Office Pro, Classic Plus and Classic series model |
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Case Studies |
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White Papers |
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Condensate Pump Manuals Condensate Pump Installation Manuals for all models |

